Frequently Asked Questions

Specialty coffee is the highest grade of coffee, scoring 80 points or above on the Specialty Coffee Association scale. It is grown in carefully selected conditions, processed with precision, and fully traceable from farm to cup. The result is a coffee with distinct, clean flavors that reflect the variety and processing method used.

We work with a range of varieties including Pink Bourbon, Geisha, Sidra, and Laurina. Each has its own character, from the fruity sweetness of Pink Bourbon to the floral complexity of Geisha and the naturally low caffeine of Laurina. Our selection changes with each harvest.

Processing refers to how the coffee cherry is treated after harvesting. We work with washed, natural, and more advanced methods like double anaerobic fermentation. These processes directly influence the flavor in the cup, affecting sweetness, acidity, body, and complexity.

Store your coffee in an airtight container away from direct sunlight, heat, and moisture. For best results, keep it at room temperature and grind just before brewing.

Each box contains 60g of whole bean coffee, portioned into individual 30g hermetically sealed sachets. This keeps each portion fresh until you are ready to use it. The box also includes a brewing recipe tailored specifically to that lot, designed for V60 but adaptable to other manual brewing methods.

Simply browse our online store, add your chosen coffees to your cart, and proceed to checkout. We accept all major credit cards as well as other secure payment methods.

We process orders quickly, but if you need to make a change please contact us as soon as possible. We will do our best to accommodate your request before the order is shipped.

We accept all major credit and debit cards, as well as popular digital payment options. All transactions are processed securely through our payment provider.

Yes. As soon as your order is placed, you will receive a confirmation email with your order details.

Orders placed over the weekend will be dispatched no later than the following Thursday. We typically pack and ship your order within 4 working days — often sooner! Once your order leaves our warehouse, estimated delivery times are: Sweden 3–5 working days, Europe 4–10 working days, and outside Europe 10–15 working days.

We currently offer flat-rate shipping to make things simple and transparent. Our rates are: Sweden 59 SEK, EU & UK 10 EUR, and Rest of the world (including Switzerland and Norway) 20 EUR.

Yes, we ship worldwide! We work with Postnord, DHL, FedEx, and UPS, selecting the best carrier based on your location and the fastest available option.

If your order is delayed or you haven't received any updates, please don't hesitate to reach out to us at contact@kissedbyliz.com. We're always happy to help track down your order.

If your order hasn't shipped yet, we may be able to update the delivery address. Please contact us as soon as possible with your order number and the correct address.

Our specialty coffees work beautifully with pour-over, French press, AeroPress, and espresso methods. Each roast comes with tasting notes and brewing tips to help you get the most out of every cup.

Use filtered water heated to around 90–96°C, grind your beans just before brewing, and follow the recommended coffee-to-water ratio for your chosen method.

Grind size depends on your brewing method. Use a coarse grind for French press, medium for drip and pour-over, and fine for espresso. If you are unsure, our team is happy to advise based on your setup.

Yes, our coffees are suitable for a wide range of machines, from espresso machines to drip coffee makers.

Yes. We work directly with farmers and support sustainable farming practices. We believe great coffee should be good for people and the planet.

We use eco-friendly packaging materials and are continuously working to reduce our carbon footprint across our supply chain, from farm to cup.

We are committed to packaging that minimizes environmental impact. Our bags are designed to keep your coffee fresh while being as eco-friendly as possible. We are always looking for ways to improve.

Click "Create Account" on our website and fill in your details. Having an account makes it easy to track orders, manage subscriptions, and save your favorite products.

Click "Forgot Password" on the login page and enter your email address. You will receive a reset link shortly. If you do not see it, please check your spam folder.

Yes. Once logged in, you can save multiple shipping addresses to your account for faster checkout in the future.

You can reach us via the contact form on our website or by emailing us directly. We aim to respond to all enquiries within 1–2 business days.

We don't have a physical store, but you can find our products at selected stockists. Visit our Stockist Location Finder to discover a retailer near you.

Our team is available Monday to Friday. We will get back to you as soon as possible, typically within 1–2 business days.

Yes! Subscribe to our newsletter to be the first to know about new drops, restocks, and limited releases.

Absolutely. Follow us on Instagram and TikTok for concept imagery, behind-the-scenes from our shoots, and a closer look at the world of KISSED BY LIZ.